FAQ

We are ambitious, we want our local art industry to be sustainable. So join us in our effort to support our ecosystem. #notculturalwasteland.

We provide transparency in our commissions, our artworks’ provenance, our artworks’ conditions and our pricings. We believe the industry needs more transparency to attract new collectors. We hope that all our customers will make informed purchase.

We offer the best commission rate in the market! Ask the other players!

Product filters

Provenance: Click on ‘From Artist/ Artist’s Estate’ checkbox if you want to support artists directly. ‘Private Collection’ is for buyers who are interested in the secondary art market.

In Gallery: Click on ‘Yes’ checkbox to know which artworks are currently in #02-41 Bras Basah Complex.

You may see this icon on the top right corner of an artwork in the artworks(store) page. It symbolises artworks which are currently in #02-41 Bras Basah Complex.

Do look at the important note of each artwork at their respective product page since they are important.

Artists will receive the most % from a sale. We want buyers to support artists and then, galleries.

Artworks that are negotiable will have button “Make an offer”. The range of the deduction depends on a case by case scenario.

Artworks that are non-negotiable will only have button “Add to cart”. These artworks are usually works from young/emerging artists which we think that the culture of negotiation shouldn’t be applied on.

All artworks are to be sold as they are. They may come with or without framing. The artworks’ conditions may vary too. It is highly recommended to contact us for more detailed information.

The process of sale can happen both offline or online. While the gallery ensures due diligence to update the status of all products, rare case where they are overlapping sale transactions may happen. In such case, the gallery will have the rights to determine which transaction to be proceed.

Hitpay

Transaction fees (2-3%) from cards payment can be used to promote SG arts. We accept Paynow (dynamic QR) which we think is equally convenient.

Hitpay is our Paynow payment solution service provider. Hence upon scanning the PayNow QR in the HitPay checkout page, the customer would see the beneficiary as HitPay Payment Solutions Pte Ltd.

This is to prevent money laundry activities where anonymous buyers use art dealing as a mode to conceal the origin of money, both online and offline.

Yes, we will liaise with our professional art logistic partners for your delivery at a flat cost of SGD60. Just click on the delivery option when checking out.

Alternatively, you may self-collect 3 days after your purchase from our office-gallery (#02-41) at Bras Basah Complex during our operating hours.

Yes, just click on the installation checkbox upon checking out. We will liaise with our professional art logistic partners. Or contact us at admin@notgallery.co. We will advise on the costs on art installation.

Refunds will have to be considered on a case-by-case scenario. You are highly recommended to contact us directly. It is our upmost importance to provide good quality customer service.

A: Yes, you may contact us directly. We do accept oversea funds transfer. We will liaise with our professional art logistic partners for international shipping.

A: At a highly competitive flat rate of 20% commission,

For sellers: We provide an e-commerce website for a 24/7 exposure of the selling works to any visitors. We also ensure regular posting of selling works on our social media platforms. We accept artworks for private sale too. Contact us to know more.

For artists: We don’t look to represent artists and control artists’ distribution of their creations. We collaborate with artists to do exhibitions, seek corporate partnerships, increase their exposures and sell their creations. For young/emerging artists who are not in the market yet: Our commission will be at 15%.

Disclaimer: Works in exhibitions may be under a higher gallery commission to cover higher exhibiting expenses.

We only sell works from SG artists, meaning any artists who have been contributing to SG arts scene. As our resources are limited, we aim to prioritize on what matters to us most – SG arts.

1. They must be creations done by SG artists.

2. Fit our definition of “fine arts”. (Yes, we don’t sell deco art.)

3. Fit our gallery’s directions.

This is to prevent sellers from using the gallery to dispose ill-gotten artworks.